Terms of Service

Last updated October 14, 2026

These Terms govern your use of Volcano Rewards (the “Service”), operated by Volcano Rewards (“we”, “us”). By creating an account or using the Service you agree to these Terms and to our Privacy Policy. If you don't agree, don't use the Service.

1. Eligibility

• You must be at least 18 years old.
• You may use the Service only where it is available and where taking part is permitted by law.
• You may hold only one account. Accounts may not be shared, sold or transferred.
• The information you give us, including your email address, must be accurate.

2. Your account

You are responsible for keeping your password secure and for activity on your account. Tell us promptly at support@volcanorewards.com if you think someone else has accessed it. Your username is visible to other users and must not be offensive, impersonate anyone, or contain contact details or links.

3. Points

• You earn points by completing games, surveys and offers, and through referrals, team events and battles. The points for each activity are shown before you start.
• Points are a promotional reward, not money, a deposit or property. They have no cash value until redeemed through the Service and cannot be transferred between accounts.
• The current redemption rate is 1,000 points = $1.00.
• Newly earned points may be held as “pending” while the partner that reported the completion confirms it. Pending points can't be redeemed.
• We may correct your balance if points were credited in error, for example because of a technical fault, a partner reversal, or a breach of these Terms.

4. Third-party offers and surveys

Most games, surveys and offers are provided by third-party partners (“Partners”). Their own terms and privacy policies apply when you use them. Whether an activity was completed is decided by the Partner's tracking and records. We aren't responsible for Partner apps, websites, products or content, or for a Partner failing to report a completion. We'll make reasonable efforts to follow up on missing credits reported to support.

A Partner may reverse a completion after it is reported (for example because of fraud or a refund). If that happens, we'll remove the related points, including from your available balance.

5. Featured offers

Some offers are reviewed by our team instead of being tracked automatically. These need screenshots (up to four) showing you completed the step. When you submit proof of completion, you confirm it is genuine, unedited and your own. We may approve or reject a claim at our discretion based on the evidence provided.

6. Cashouts

• The minimum cashout is $5.00, the same for every reward type.
• Before cashing out you must verify your email address and a mobile phone number. Each phone number can be verified on only one account. We may ask for more information to confirm your identity or eligibility.
• Cashouts may be reviewed before they are sent. We may delay, reject or reverse a cashout that we reasonably believe involves fraud, a breach of these Terms, or an error.
• Rewards are delivered by third-party payout providers. Once a reward is delivered to the details you gave us, we're not responsible for it being lost or misused. Gift cards are subject to their issuer's terms.
• You are responsible for any taxes on your rewards. US users may need to provide a W-9 before further cashouts once they reach the IRS reporting threshold, and we may issue tax forms as required by law.

7. Bonuses, referrals, teams and battles

Referral bonuses are paid only for genuine new users who meet the requirements shown on the Invite page. Referring yourself, creating accounts to refer, or paying people to sign up is not allowed. Team and battle rewards follow the rules shown on those pages when you join. In a battle, points earned during the battle are held until it ends and are then distributed as described on the Battles page.

Daily check-in bonuses can be collected once per day per person, following the schedule and eligibility rules shown on the Bonus page. We may change the amounts or rules, or end daily bonuses, at any time; bonuses you have already collected are not affected. Bonuses collected by automated means or through multiple accounts may be removed.

8. Community chat and conduct

Be respectful. Don't post harassment, hate speech, sexual content, spam, links, referral codes, or anyone's personal information. We may remove messages and restrict or suspend chat access at our discretion.

9. Text messages (SMS)

Volcano Rewards, operated by Volcano Rewards, sends one-time verification codes by text message to confirm the mobile number on your account before you cash out.

• You receive a text only when you request a code, usually one message per request. We don't send marketing texts.
• Message and data rates may apply, depending on your mobile plan.
• Reply STOP to stop receiving texts, or HELP for help. You can also contact support@volcanorewards.com.
• Carriers aren't liable for delayed or undelivered messages.
• See our Privacy Policy for how we handle your number.

10. Prohibited activity

You must not:

• create or use more than one account, or use someone else's account;
• use a VPN, proxy, emulator, bot, script or other tool to disguise your location or device or to automate activity;
• give false information to us or to a Partner, including in surveys;
• exploit bugs or errors instead of reporting them;
• interfere with the Service or attempt to access accounts or systems you aren't authorized to use.

If we reasonably believe you have broken these Terms, we may withhold or remove points, cancel pending cashouts, and suspend or close your account.

11. Closing your account and changes to the Service

You can ask us to close your account at any time by emailing support. Unredeemed points are forfeited when an account is closed. We may change, suspend or end the Service or any part of it, including point values and reward options. If we end the Service we'll give reasonable notice so you can redeem eligible balances.

12. Disclaimers

The Service is provided “as is” and “as available.” We don't guarantee that any particular offer will be available to you, that the Service will be uninterrupted or error-free, or that you will earn any particular amount.

13. Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special or consequential damages, and our total liability to you for any claim relating to the Service is limited to the value of the available (non-pending) points in your account at the time of the claim. Nothing in these Terms limits rights you have under consumer protection laws that can't be excluded.

14. Changes to these Terms

We may update these Terms. If a change is significant we'll tell you on the Service or by email before it takes effect. Continuing to use the Service after that means you accept the updated Terms.

15. Governing law

These Terms are governed by the laws of the State of Indiana, United States, except where the law of the country you live in requires otherwise.

16. Contact

Questions about these Terms: support@volcanorewards.com.